Your visit to the Scottish National Portrait Gallery

You have booked your ticket. Now here's everything you need to know

We are excited to welcome you!

Thank you for making a booking to visit the Scottish National Portrait Gallery. We are delighted to give you the chance to have your own special experience with the much-loved artworks of the nation’s art collection.
If you have visited us before then you will notice that a few things have changed. As well as our timed ticketing system we have taken measures to make sure you have the safest and most enjoyable visit you can. We've put a few things in place to enhance your experience. Here's the essential, need to know info...

  • Your ticket is only valid for the date, time and venue stated. Please check all the information contained is correct. If not, get in touch with us at [email protected]
  • You do not need to arrive exactly at the time stated above. Please arrive within 60 minutes of the time stated. Your arrival time will not affect how much time you have in the gallery.
  • If you cannot make the slot you have booked then please let us know at the email address above so someone else can have your slot.
  • You can print off your ticket (you should recieve that via email not long after booking) and bring it with you or show this email on your mobile phone at the entrance on Queen Street.
  • There will be a queuing system in place which is outdoors and uncovered and there is no indoor space for visitors to wait so we suggest arriving as close to your time slot as possible.
  • Please meet up with other members of your party before entering the Gallery as there are no designated meeting spaces.
  • We ask all visitors over 12 years old to bring and wear their own face coverings. Our staff will be wearing face coverings.
  • The Library and Research Resource Area are currently by appointment only.
  • We have made information about many of the artworks on display available via the free mobile phone app Smartify. Find out more about Smartify.
  • The gallery shop is now closed. Our online shop is open and we are offering click and collect facilities.
  • Café Portrait is open daily, 10am-5pm. Last orders is 4.30pm. No booking is required.
  • Please use contactless payment for all transactions if possible. Contactless can be used for up to £45 on UK accounts.
  • For details on how to get here see our travel info.
  • Download a map of the gallery.

Safety information

  • In line with Scottish Government advice we strongly recommend our visitors and staff wear face coverings in our galleries.

  • We ask that you respect physical distancing from others during your visit.

  • If you or anyone you live with displays symptoms associated with COVID-19, please delay your visit until it is safe to do so.

  • Download Smartify to access our highlights tour, large print labels and get more information about the artworks during your visit.

Your health and safety

Your health and safety

Facilities and accessibility

Facilities and accessibility

Shopping, eating and drinking

Shopping, eating and drinking