Frequently Asked Questions
Can I take photos when I visit?
- Conservation. Repeated exposure to flash photography can, over time, bleach works out and cause colours to fade.
- Copyright. Copyright for works remains with the artist and their descendants. The National Galleries can reproduce images as we have the correct permissions and licence. Contact the Picture Library on 0131 624 6260 or email picture.library@nationalgalleries.org. Taking photos of the buildings themselves from the outside is permitted. High quality photography of the National Galleries of Scotland buildings is also available from the Picture Library.
Why can't I point at artworks?
Can I take my umbrella in when I visit?
No. These should be checked into the cloakroom which requires £1 coin (refundable) or taken in a bag which Gallery Attendants can provide. Please recycle these. Wet brollies can increase humidity in the galleries and ultimately damage works. Used for pointing, they have also been known, however unintentionally, to cause damage.
Can I take my backpack in when I visit?
- Visitors accidentally back into works, especially sculpture.
- Visitors back into each other and cause accidents.
Can I use my mobile phone in the Galleries?
Phone calls can be made and received in the foyers, corridors, shops and cafes. Visitors using apps can use their phones for this purpose in gallery spaces. Under no circumstances is photography by phone permitted.
Can I eat or drink in the Galleries?
Why are lighting levels in some galleries low?
How can I check the work I want to see is on display before I visit?
Why is my favourite work not on display?
How can I access works in storage?
To check the location of a work you wish to see, please contact the switchboard on 0131 624 6200 or email enquiries@nationalgalleries.org If the work is in the Granton Art Store, special visits can be arranged by calling 0131 467 0466. If the work is in storage in a gallery rather than the main store, you will be put in touch with the appropriate member of curatorial staff to assist you when you make your enquiry.
Why do I have to pay for some exhibitions?
What is the Print Room? How do I access it?
Each gallery has a section dedicated to prints and drawings, which for conservation reasons cannot be displayed to the public for lengthy periods. These works can, however, be viewed by a visit to each gallery's Print Room. The Scottish National Gallery Print Room is open to visitors from 10am–12.30pm and 2-4.30pm, but please call 0131 624 6593 or check at the Information Desk in the Gardens Entrance first to avoid disappointment. Occasionally general access will not be possible due to conservation work or large pre-booked group visits.
The Scottish National Gallery of Modern Art Print Room is open by appointment only, please call 0131 624 6385 or email gmaprintroom@nationalgalleries.org
The Scottish National Portrait Gallery Print Room is open by appointment only. Please call 0131 624 6407 or email pgprints@nationalgalleries.org
Please note that it helps if you can tell the Print Room staff what you would like to access or see. Each Print Room contains thousands of works, all of which are stored and not on display for general viewing.
Does the National Galleries of Scotland have a library resource?
Yes. There is a reference library at each site, all of which are open by appointment only. Please contact the Librarian on 0131 624 6501 or nglibrary@nationalgalleries.org for the Scottish National Gallery, 0131 624 6407 or pglibrary@nationalgalleries.org for the Scottish National Portrait Gallery, and 0131 624 6253 or gmalibrary@nationalgalleries.org for the Scottish National Gallery of Modern Art.
How can I buy a copy of my favourite painting?
I want to buy a certain product. How do I do this?
Mail order is available by calling 0131 624 6219, emailing mailorder@nationalgalleries.org or by visiting our online shop.
Can I access a list of publications by the National Galleries of Scotland?
The National Galleries publications list is available by calling 031 624 6259, or by emailing publications@nationalgalleries.org.
How do I get there?
All the National Galleries of Scotland's sites are located in the centre of Edinburgh within walking distance of each other.
The nearest train station to the Scottish National Gallery and the Scottish National Portrait Gallery is Edinburgh Waverley. The nearest train station to the Scottish National Gallery of Modern Art is Edinburgh Haymarket.
Local buses travel regularly between the galleries.
More specific information on visiting the Galleries can be found in our Visit section.
Where can I park my car?
You can park your car for £1 for 4 hours at the Scottish National Gallery of Modern Art. All money raised in the car parks goes towards the running of the Galleries.
The Scottish National Gallery and the Scottish National Portrait Gallery are served by city centre parking, either on George Street, Queen Street or the large car park at the St. James Centre.
Do the Galleries have wheelchair access?
All galleries are fully accessible by wheelchair and have access ramps and lifts to all levels. All have disabled toilets. There is disabled parking in the following locations:
Scottish National Gallery: between the Gallery and the Academy buildings, just off The Mound. Please wait to be let through the bollards.
Scottish National Portrait Gallery: free parking for blue badge holders on Queen Street and George Street.
Scottish National Gallery of Modern Art Two: to the immediate rear of the building.
Scottish National Gallery of Modern Art One: at the front of the building.
In addition we have wheelchairs available to borrow on site. These are available on a first come, first served basis.
Are there special facilities for babies?
All the galleries have baby changing areas, located within the disabled toilets. We do not have any dedicated rooms for breast-feeding, but there will usually be a quiet area where you can go if you are uncomfortable using the changing area or the public spaces. Please ask a gallery attendant on site for advice. All galleries also have buggies available to borrow if required. We ask that these are used in place of baby 'back pack' style carriers. Buggies are available on a first come, first served basis.
Can I have a work of art valued by the Galleries?